Frequently Asked Questions | BeautyBigBang

Frequently Asked Questions

Frequently Asked Questions

We have listed some common problems and hope to solve your questions for you.
If you have any other questions, please contact, we will reply to you in time and solve the problem for you.

1. What payment method do we accept now?

1) Use your PayPal account to pay for the order.
2) If the total value of the order exceeds 100 USD, we can accept credit cards; when your order exceeds 100 USD, you can use credit cards.
3) Bank transfer. For this payment method, two requirements should be met.
First, the total price of the order should exceed $500.
Secondly, the shipping time will be delayed by 1 week. Because we only ship after payment. If the customer pays by bank transfer, it will take us a week to receive the payment.
If you can meet the above requirements, please contact us at We will send you your bank details via email.
4) Western Union Money Transfer. Please add items to your shopping cart and send us an email, and then we will provide you with Western Union information for payment.


2. What currency do we use?

All items are in U.S. dollars. You can transfer currency in your PayPal account. If you have any needs, you can send an email to PayPal for help.

3. Can you ship items to our country?

Yes, we ship to the world. However, if force majeure occurs, we will close sales to certain areas within a short period of time.

4. How much is the shipping cost?

We deliver for you for free, and we may need more time in some remote areas and places with poor delivery rates.

5. When will you ship?

We will process the order within 1-3 working days after receiving your order details and payment.

See the page for specific details.

6. Which transportation company do you use for transportation?

Usually, your local post office will send the package to your address.


7. How long does it take to receive the order?

It usually takes 2-4 weeks;
If you order liquids, charged magnets or powders and other sensitive items, it will take more time;

See the page for specific details.


8. Can I send confirmation or tracking information after shipping?

Yes, we will email you after delivery. You can also check the logistics tracking number and tracking information in the order on the website.


9. How do we get a return or refund?

If the order is still not received more than 60 days after the product is sent, or the item is damaged or lost, please take a photo and contact customer service, we will reply you in time.


10. How about import taxes or duties?

The customer is responsible for customs and import duties. We will declare this value as little as possible on a reasonable basis. We shipped hundreds of orders to all over the world one day, and it worked very well.


11. Are you engaged in wholesale business?

If you need to wholesale our products, please contact for the latest quotation and policy.


12. Is there have policy?

Yes, we have a comprehensive Privacy Policy, Shipping Policy and Return Policy.


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